Try us for 30 days. If you don’t feel more confident in your site, we’ll give you your money back.

No awkwardness. No hoops. We’re here to help — not to trap you.

Real people. Real support. No nonsense.

We built this guarantee around a simple idea — you should feel supported from day one. Website care isn’t magic; it’s consistent, thoughtful work that builds confidence over time. We’re here to be your long-term partner, not a one-time quick fix. If at any point during your first month you feel the service isn’t delivering peace of mind, tell us. We’d rather earn your trust than your subscription fee.

30-Day Money-Back Guarantee — Terms & Conditions

At WP Experts, we stand behind the quality of our service. If you are not fully satisfied with your maintenance plan during the first 30 days, you may request a refund of your plan fee under the terms outlined below.

Eligibility

Applies to new WP Experts maintenance plan subscriptions.
Covers the first 30 calendar days of active service only.
Refund is limited to the initial maintenance plan fee.
Request must be made within 30 days of service activation, and the account must be in good standing.

What’s Covered

Standard monthly maintenance services in your selected plan.
Support, monitoring, updates, backups, and routine site care during the first month.

What’s Not Covered

Major repair projects, malware removal, hacked-site recovery, or urgent emergency restoration.
Website rebuilds, migrations, redesign work, or custom development.
Premium plugins, software licenses, hosting upgrades, or third-party tools purchased on your behalf.
One-time services or add-on projects outside a maintenance plan.

Fair Use Policy

The guarantee is for genuine evaluation of our service — not free high-intensity work.
Eligibility may be voided by excessive ticket volume, unusually complex requests, or attempts to use the plan as a free repair sprint.
We reserve the right to decline refund requests if usage exceeds the reasonable scope of a maintenance plan.

Refund Process

Contact support within 30 days to request a refund.
We’ll review your account, address concerns first, and if it’s still not a fit, refund your plan fee to the original payment method.

Service Discontinuation

Refunds terminate the maintenance plan and related services.
Access to tools, reports, backups, and monitoring ends once a refund is issued.
Any software or security licenses added during service will be removed.

Good-Faith Policy: This policy exists to give you peace of mind — not to trap you in fine print. We aim for transparency and fairness, and we ask for the same in return.

Contact Support View Plans

30-Day Money-Back Guarantee — If you don’t love the experience, you don’t pay.

“WP Experts handles over 100 of our client sites — flawlessly.”

Partnering with them has completely transformed our maintenance workflow.
Faster support, fewer issues, and our clients think we built a support department overnight.

WP Experts is the WordPress support team helping power our success.

— Brian B., Hosting Partner

“We sleep easier knowing WP Experts is watching our website.”

Working with WP Experts has been a game-changer for our website. They are incredibly reliable when it comes to ongoing site maintenance. Quick to respond, thorough with their work, and easy to communicate with.

It’s such a relief knowing our website is in good hands. Highly recommend!

— Anne M., TriCryo Erie

“Night and day difference.”

Our WordPress site is faster, more secure, and finally stress-free to manage.
When we need help, an actual human responds quickly and thoroughly addresses our issue.

WP Experts delivers peace of mind every single month.

—Bill R., Reigel Electrical Services

"Years of Trust, Zero Regrets"

Their Essential plan delivers exactly what my small nonprofit needs eliminating the stress of managing WordPress maintenance myself. Issues get resolved before they become problems. After entrusting several sites to their care, I can say with complete confidence: this is the most reliable investment I've made in my web presence.

Stop doing this yourself and let the pros handle it.

— Heather C., Sisters of St. Joseph Neighborhood Network

Try us for 30 days. If you don’t feel more confident in your site, we’ll give you your money back.No awkwardness. No hoops. We’re here to help — not to trap you.Real people. Real support. No nonsense.