About WP Experts – WP Experts

Who We Are

We’re a small, specialized team that believes real people should answer when you need help. No ticket robots, no endless loops — just knowledgeable support backed by modern tools, proven processes, and a commitment to keeping your site fast, secure, and problem-free.

Why WP Experts Exists

After 20+ years managing client sites at Pixel Point Creative, one truth stood out:
most WordPress problems can be prevented with the right care. WP Experts was created to give businesses a reliable partner focused on exactly that — proactive maintenance, security, updates, and real support when things get weird.

Part of Pixel Point Creative

WP Experts is powered by the same team behind Pixel Point Creative — the digital studio trusted for over two decades by businesses, agencies, and organizations across the U.S. Our experience, processes, and people are what make WP Experts reliable from day one.

How We Work

We run WP Experts the same way we’ve run client sites at Pixel Point Creative for over two decades: quiet in the background, responsive when you need us, and proactive where it matters.

Updates, backups, monitoring, security, performance — we keep all of it handled so you aren’t blindsided by surprises or costly rebuilds down the road.

Our goal isn’t to sell plans. It’s to keep your website healthy for years so you can focus on your business instead of babysitting your CMS.

Need real help, not another support robot?

We’re humans here. If you have questions or want to see how WP Experts fits your site, just reach out.

Talk to a Human

🛡️ 30-day guarantee
👥 Real human support
⭐ Trusted by agencies managing 100+ sites

Daniel Riefstahl, Owner of WP Experts

What You Can Expect

When you work with WP Experts, you’re not buying a generic “maintenance plan”, you’re plugging into a small team that actually knows your site, your stack, and your goals.

We keep watch in the background so you don’t have to think about updates, security, or uptime. When you do need help, you get a real human who can untangle problems instead of bouncing you between tiers.

Fast, human responses — not copy-paste scripts
Proactive updates, security hardening, and monitoring
Clear explanations in plain language
Issue tracking and follow-through until things are fixed
Backed by our 30-Day Peace-of-Mind Guarantee and SLA

In short: you get a team that treats your site like it actually matters — because it does.

“WP Experts handles over 100 of our client sites — flawlessly.”

Partnering with them has completely transformed our maintenance workflow.
Faster support, fewer issues, and our clients think we built a support department overnight.

WP Experts is the WordPress support team helping power our success.

— Brian B., Hosting Partner

“We sleep easier knowing WP Experts is watching our website.”

Working with WP Experts has been a game-changer for our website. They are incredibly reliable when it comes to ongoing site maintenance—quick to respond, thorough with their work, and easy to communicate with.

It’s such a relief knowing our website is in good hands. Highly recommend!

— Anne M., TriCryo Erie

“Night and day difference.”

Our WordPress site is faster, more secure, and finally stress-free to manage.
When we need help, an actual human responds quickly and thoroughly addresses our issue.

WP Experts delivers peace of mind every single month.

—Bill R., Reigel Electrical Services