WP Experts - WordPress Made Worry-Free

Why does my onboarding status still show incomplete? I already submitted my info.

If you’ve already sent your One-Time-Secret link, you’re all set—your site is in the queue. Onboarding can take 24–48 business hours, and the system will continue to show the “incomplete” notice until everything is finished on our end. That message stays visible intentionally so you can still access the onboarding page in case we need additional details.

Once your site is fully connected, verified, and backed up, the notice and “Complete Onboarding” button will disappear automatically.

Last updated on December 9, 2025

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