What information do I need to provide for onboarding?
To get your site fully connected to our system, we need a few key details: your WordPress admin URL, a…
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View all →Why does my onboarding status still show incomplete? I already submitted my info.
If you’ve already sent your One-Time-Secret link, you’re all set—your site is in the queue. Onboarding can take 24–48 business…
Read moreCan I create a temporary admin account for onboarding?
Absolutely. Creating a temporary admin account is a simple, secure way to grant us access without sharing your personal login.…
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- Why should I choose a maintenance service instead of doing it myself?
- How long does onboarding take?
- Can I create a temporary admin account for onboarding?
- What information do I need to provide for onboarding?
- Why does my onboarding status still show incomplete? I already submitted my info.
- WP Experts Backup Schedule (Database + Files Explained)
- Can WP Experts assist with migrations?
- Can WP Experts maintain custom-coded sites?
- Are reporting and analytics included?
- Do you offer performance optimization?
- Do plans include support?
- What plans does WP Experts offer?
- How is billing handled?
- How do I cancel or downgrade my plan?
- Are there any setup fees or minimum contracts?
- What does WP Experts back up?
- How do you secure client websites?
- Does WP Experts provide malware scanning?
- How do you handle commercial plugins requiring subscriptions?
- What if a plugin or update breaks my site?
- Do you offer emergency support?
- Can I request site changes outside of maintenance?
- What if I see errors after an update?
- What is the average response time?
- How do I contact support?
