Security and Maintenance

What does WP Experts back up?

2 months ago

Backup Policy Overview We back up your entire WordPress site, including: Your database (posts, pages, users, forms, settings) Your site files (themes, plugins, uploads, and media) This ensures we can…

How do you secure client websites?

2 months ago

WP Experts protects your site using multiple layers of security. We maintain a hardened firewall, apply WordPress core/theme/plugin updates as soon as they’re safe, run ongoing malware scans, and monitor…

Does WP Experts provide malware scanning?

2 months ago

Yes. Every plan includes automated malware scanning that checks your site regularly for suspicious files, code injections, and known threats. If anything harmful is detected, our team steps in to…

How do you handle commercial plugins requiring subscriptions?

2 months ago

We update commercial plugins and themes as part of our normal maintenance workflow, as long as the license is active. If a subscription has expired and the plugin blocks updates,…

What if a plugin or update breaks my site?

2 months ago

WP Experts minimizes risk by running off-site backups and carefully applying updates. If an update or plugin ever causes a problem, we can quickly restore your site using those backups…

How often are updates applied?

2 months ago

Update frequency depends on your plan. WordPress core, themes, and plugins are updated on a monthly, bi-weekly, or weekly schedule. Security-related updates follow a different rule: if a critical vulnerability…

How are my credentials stored?

2 months ago

All credentials you provide are encrypted and stored in a secure cloud-based password vault. Access is restricted to authorized WP Experts technicians, and every login is protected by multiple layers…